Privacy Policy
Last updated: 2026-06-04
1. Overview
This Privacy Policy describes how QuietLoops (“we”, “us”, “our”) collects, uses, and protects information when you use our website or purchase our products and services.
2. Information we collect
- Account information: name, email address, password (hashed).
- Payment information: processed by Stripe; we do not store full card numbers.
- Usage information: pages visited, features used, IP address, browser type.
- Communications: email correspondence you send to us.
3. How we use information
- To provide and improve our products and services
- To process payments and deliver purchased products
- To respond to support inquiries
- To send transactional emails (receipts, account notifications)
- To comply with legal obligations
4. Sharing of information
We do not sell your personal information. We share information only with the following categories of service providers, under contractual confidentiality obligations:
- Stripe — payment processing
- Vercel — website hosting
- Cloudflare — domain, DNS, and email routing
- Supabase — database and authentication
We may disclose information when required by law or to protect our rights.
5. Cookies
We use minimal cookies and similar technologies to operate the Service (e.g., authentication sessions). We do not use third-party advertising cookies.
6. Data retention
We retain account and transactional data for as long as your account is active, plus the period required to comply with legal, accounting, or reporting obligations. You may request deletion at any time.
7. Your rights
Depending on your jurisdiction (including under the GDPR for EU residents and CCPA for California residents), you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, email support@quietloops.net.
8. Security
We use industry-standard security measures including HTTPS, encrypted databases, and limited internal access. No method of transmission over the internet is 100% secure, however.
9. International transfers
Our service providers may process data outside your country of residence, including in the United States and the European Union. We rely on applicable safeguards (such as Standard Contractual Clauses) for such transfers.
10. Children
Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16.
11. Changes
We may update this Privacy Policy. Material changes will be announced via the Service or by email.
12. Contact
Questions about this Privacy Policy: support@quietloops.net